Depends on the PAM configuration on Linux server, the Pluggable Authentication Module (PAM)
To check the login attempts to see if it needs to be reset type faillog -u <username>
To check the login attempts to see if it needs to be reset type faillog -u <username>
Reset the counter with the -r flag:root@testsrv:~ # faillog -u user1
Username Failures Maximum Latest
user1 15 0
If you’re root but is not managing to become a user with su, you also need to reset the login counter:root@testsrv:~ # /usr/bin/faillog -r user1
Username Failures Maximum Latest
user1 0 0
root@testsrv~ # su – username
su: incorrect password
root@testsrv:~ # /sbin/pam_tally —-user user1 —-reset
User user1 (672) had 34
root@testsrv:~ # su – username
user1@testsrv:~ $
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