Windows: Unsolicited Remote Assistance

One of my work environments has a need for remote connections for troubleshooting purposes, with the requirement of getting the approval of the remote user. They were given control capability, and then it was taken away.

If you Run on RUN Prompt the following link, you will see the interface:
hcp://CN=Microsoft%20Corporation,L=Redmond,S=Washington,
C=US/Remote%20Assistance/Escalation/unsolicited/unsolicitedrcui.htm



Simply enter a computer's Name, FQDN, or IP, and Connect. Then pick the user you wish to help, and click Start Remote Assistance.

Author : shankar

Share this

Related Posts